ITIL 4 DITS | ITIL 4 Strategic Leader: Digital and IT Strategy
 
ITIL4 Strategic Leader (ITIL SL) is a stream of two modules that are part of ITIL 4, the next evolution of ITIL. ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy.
This module. Digital and IT Strategy, due to launch in the first half of 2020. will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
The IT & Digital Strategy module adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.
Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite. In addition, the ITIL 4 Leader modules requires a minimum of three years of IT managerial experience.
 
Prerrequisites: 
Candidates must hold the ITIL 4 Foundation certificate. In addition, the ITIL 4 Leader modules requiere a minimun of three years of IT managerial experience
ITIL® 4 Foundation
 
Related Certifications:
This course prepares delegates for the ITIL Strategic Leader: Digital and IT Strategy examination and is one of the two modules that lead to the award of ITIL 4 Strategic Leader (SL) status.
 
Outline
PART 1: ITIL® 4 Digital and IT Strategy
 
Module 1: Key Concepts of Digital and IT Strategy
Digital, Information, and Communication Technology
Digital Transformation
Services, Products, and Competitive Advantage
Tiers of Strategy
Business Models
Operating Models
 
Module 2: Strate gy and the Service Value System
Opportunity and Demand
Value
Governance
ITIL Guiding Principles
Continual Improvement
ITIL Practices
 
PART 2: ITIL® 4 Digital and IT Strategy
 
Module 3: What is Vision?
Intent and Context
Disruptions
Vision
Module Objectives
Module Topics
Digital Disruptions
Balanced Strategic Focus
Positioning Tools forDigital Organizations
Assignment 1: Digital Disruption and Digital Positioning
 
Module 4: Where Are We Now?
Environmental Analysis
Opportunity Analysis
Digital Readiness Assessment
 
Module 5: How Do We Get There? (Strategic Planning)
Strategy Planning
Financial Aspects of Digital and IT Strategy
Business Models for Strategy Planning
Portfolio Optimization
 
Module 6: How Do We Get There? (Strategic Approaches)
Strategic Approaches for Digital Organizations
Strategic Approaches for Operational Excellence
Strategic Approaches to Evolution
Strategic Approaches to Social Responsibility and Sustainability
Assignment 2: Strategic Approaches for Digital Organizations
 
Module 7: Take Action (Managing Strategic Initiatives)
How Strategies are Implemented
Coordinating Strategy and Strategic Initiatives
Leading Digital Transformation
Digital Leadership
Assignment 3: Strategy Planning and Communication
 
Module 8: Did We Get There? (Measuring Strategy)
Key Facts About Measurement
Measuring a Strategy
Instrumenting Strategy
 
Module 9: How Do We Keep the Momentum Going?
Long-Term Momentum: Ensuring Organizational Viability
Short-Term Momentum: Parallel Operation
Assignment: Digital Strategy in VUCA Environment
 
PART 3: ITIL® 4 Digital and IT Strategy
 
Module 10: Managing Innovat ion and Emerging Technologies   
Managing Innovation
Formal Approach to Innovation Management
Culture that Supports Innovation
Approaches to Innovation
Evaluating and Adopting Emerging Technology
 
Module 11: Managing Strategic Risk
Intent and Context
Risk
Module Objectives
Module Topics
Risk Management
Risk Identification
Risk Posture
Risk Treatment
 
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